Terms & Conditions

By accessing or using the English Talk website ("Service"), you agree to be bound by these Terms & Conditions.

1. Use of Service

  • You must create an account to access course materials, tutors, and the voice/video call feature.
  • You are responsible for maintaining your login confidentiality.
  • You agree not to misuse the platform or attempt unauthorized access.

2. Course Purchases

  • All purchases are final.
  • Strict No Refund Policy: Once payment is made, no refunds will be issued under any circumstances.
  • Packages purchased are non-transferable.

3. Learning Sessions

  • Sessions are conducted through voice/video calls within the platform.
  • English Talk does not record sessions unless clearly consented by the user.
  • Missed or late sessions are considered used.

4. Prohibited Activities

You must not:

  • Share your account with others
  • Upload offensive or illegal content
  • Harass tutors or other users
  • Attempt to disrupt the platform

5. Intellectual Property

All content, including text, audio, video, and materials, is owned by English Talk and cannot be copied, resold, or redistributed.

6. Limitation of Liability

English Talk is not responsible for:

  • Internet issues
  • Device problems
  • User errors
  • Service interruptions outside our control

7. Termination

We may suspend or terminate accounts that violate these terms.

8. Governing Law

These Terms are governed by the laws of Indonesia.

9. Contact

English Talk – Yayasan Virgo Trisula Jaya generalsupport@englishtalk-id.com Jakarta, Indonesia